Consignment Store Insider

Heartless Tides

Consignment store in Osterville, Massachusetts

Where
Osterville, MA
Carries
Contemporary Clothing
Right now
Open until 5 PM

Consignor information

We found 12 of 25 terms on this store's website. Check with the store before bringing items in.

Contract terms

What the store pays a consignor, and on what schedule. Where a store also buys outright, these describe the consignment side only.

Consignor split
45% of the final selling price for standard items; 60% of the final selling price for luxury items
Contract length
60 days
Markdown schedule
Standard Item Markdown Schedule: 20% off after 3 weeks, 30% off after 6 weeks, 50% off after 8 weeks. Luxury Item Markdown Schedule: 20% off after 4 weeks, 30% off after 6 weeks
Payout method
Venmo or check. You may also apply your balance in-store and receive 15% off your purchase
Unsold items
Standard items not picked up after 60 days will be subject donation. Luxury items will not be donated; instead, we will reach out to extend the consignment period or arrange a pickup.

Not disclosed: payout timing, store credit bonus.

What they accept

Stores are selective — brand tiers, condition standards and seasonal windows are normal, and being turned down once does not mean a store is closed to you.

Categories accepted
curated vintage and designer pieces
Brand tier
Louis Vuitton, Prada, Chanel, MCM, Salvatore Ferragamo, Christian Dior, Versace, Rick Owens, Chrome Hearts, Balenciaga, Bottega Veneta, Brunello Cucinelli, Givenchy, Christian Louboutin, Hermès, Isabel Marant, Vivienne Westwood, Manolo Blahnik, Moncler, Canada Goose, Pucci, The Row, Stella McCartney, Ulla Johnson, Valentino, Agolde, Burberry, Ganni, Sézane, Tiffany & Co., Veronica Beard, Zimmermann, vintage pieces that are 20 years or older
Condition standard
The item is too worn
Not accepted
fast fashion or mall brands (Zara, H&M, American Eagle, Ann Taylor, Jcrew, Banana Republic), items that are too worn, not in style, too formal, or not deemed authentic

Not disclosed: seasonal rules.

Getting started & intake

The practical details — when to turn up, what to bring, and how long a decision takes.

Intake method
appointment
Account setup required
Yes
Account fee
In the case of an inauthentic result, a $25 authentication fee will apply.

Not disclosed: intake days & hours, minimum items, items per visit, id required, review method, turnaround.

Where to watch for new arrivals

Stock turns over constantly and most of it is one of a kind. These are the places this store shows what has just come in.

Shipping & delivery

Whether the store can get an item to you, or move a large piece for you.

This store has not published its shipping and delivery details.